Dear Customers
We bring you disappointing news from Ukash.
We have received notice that from the 4th of January 2012, TUVPN.COM customers will be unable to process payments via Ukash.
WHY?
Ukash's reason for no longer offering the service to TUVPN?
They now regard any service that blocks the IP of an online customer as being open to "facilitating malicious activity". Ukash's NEW merchant terms of use exclude businesses that offer such a service from utilising the Ukash payment processing solution.
You can be assured that we have had a rather vigorous discussion with Ukash's Chief Risk Officer. He has advised us that while they do not like to turn away our business, their Board of Directors have made the decision and it has no flexibility. We pointed out the irony of a payment processor that provides for customer anonymity, creating rules that prevent businesses offering anonymity services from using their payment service. The reply we received was, "perhaps its the combination of our two businesses that is the problem"…. We pointed out a list of other online business that use Ukash that could "facilitate malicious activity". We did not get much argument. It would seem that logic, common sense, and reason has flown out the window in this instance!
WHAT OPTIONS DO UKASH USERS HAVE?
For those customer's wishing to use UKash. We suggest you top-up your TUVPN account before the 4th of January, 2012.
After this date, you will need to use our other payment options. This includes 2Checkout where all major credit cards and Paypal can be used, and separately Moneybookers.
Thank you for your continued custom.
Regards,
The Team at TUVPN
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